5 Challenges in Healthcare Google Ads

As healthcare advertisers in Australia, we at VIS Health understand the unique challenges of managing Google Ads campaigns in the healthcare industry. However, with the right strategies and approaches, we can overcome the limitations and restrictions imposed by Google Ads to ensure the success of our campaigns.

In this article, we will explore the top 6 challenges healthcare advertisers face when managing Google Ads campaigns in Australia. From restrictions on certain products and services to limited audience reach and mandatory phrasing, we will delve into each challenge and explain the tactics we use and that you can also implement to navigate them. 

Promoting Restricted Products and Services – Limited Audience Reach

As we mentioned earlier, healthcare Google Ads campaigns face various challenges, one of which is the restriction imposed on promoting certain products or services, such as banned pharmaceuticals. This limit can affect your campaign’s reach and impact your advertising goals. Nevertheless, with careful planning and execution, you can navigate this issue and find alternative strategies to achieve your objectives.

Firstly, we suggest researching and identifying the specific rules and regulations related to your niche to avoid violating them. Understanding these guidelines will allow you to plan and develop a campaign that complies with relevant legislation. Alternatively, you can focus on promoting related products or services that are not restricted and that your target audience may find useful.

Moreover, you can shift your focus towards education-based advertising that provides informative content for patients. By understanding their needs, you can create content that resonates with your target audience, promotes your practice and builds your brand awareness. Reach out to your audience via Google Ad campaigns with content-based ads instead of product and service ads.

Finally, consider collaborating with other healthcare providers offering complimentary services. By working together, you can increase your chances of reaching a wider audience and build trust through referral marketing.

Competition with Other Healthcare Practices

Attracting patients through Google Ads can be tough due to the competition in the healthcare industry. Numerous practices are vying for the same audience, making it challenging to stand out and get noticed. To set yourself apart, consider implementing effective advertising strategies geared towards making your practice stand out in a competitive landscape.

  • Define your unique selling proposition (USP) and make it known in your ads. Highlight what sets you apart from other healthcare practices.
  • Optimise your landing pages to ensure they are relevant, attractive and easy to navigate.
  • Utilise geo-targeting to display your ads in front of the right audience. For instance, if your practice only serves a specific location, such as Melbourne, target ads specifically within that area.
  • Run ad extensions, including call, callout, location, and review extensions, providing more context to your ads and increasing the chances of clicks.
  • Track and analyse your competition’s ad campaigns to identify gaps in your advertising strategy and opportunities for improvement.

By refining your Google Ads campaign with tailored advertising strategies, you can differentiate your healthcare practice, stand out from the competition, and attract more patients.

Restricted Phrasing – APHRA Guidelines 

When it comes to the healthcare sector, Google Ads enforces specific guidelines regarding phrasing, especially in regulated professions like medical ones. Advertisers must comply with the guidelines set by organisations such as the Australian Health Practitioner Regulation Agency (APHRA) to ensure their ad copy meets all necessary restrictions.

As a healthcare advertiser on Google Ads, we understand the importance of adhering to these guidelines. To overcome this challenge of restricted phrasing, we carefully craft our ad copy, highlighting the essential aspects of our clients’ services, and ensuring compliance with APHRA guidelines.

Our team of professionals works with APHRA to stay updated on all the latest guidelines and regulatory terms. Through close cooperation with APHRA, we can deliver compliant ads that don’t compromise the overall brand messaging or the persuasive nature of our ad copy.

Mandatory Phrasing – Understanding Compliance and Persuasion

At our agency, we understand that mandatory phrasing is an essential aspect of healthcare advertising on Google Ads. With regulatory standards enforcing the use of phrasings such as “generally safe” and “results can vary”, it can be challenging to incorporate these terms effectively into ad copy while still maintaining a persuasive and engaging approach.

To ensure your campaigns adhere to compliance standards without compromising on impact, our team employs a range of strategies tailored to the healthcare sector. We work to understand the context and intent behind mandatory phrasing, and we carefully integrate the necessary wording into our ad copy.

We also focus on crafting attention-grabbing headlines that highlight the benefits of our client’s products or services, using persuasive language to spark interest and action. Additionally, we utilise structured snippets and extensions to provide users with relevant and informative information upfront, making it easier for them to engage with our ads and take the desired action.

By combining compliance-oriented strategies with persuasive tactics, we are able to create campaigns that drive results while complying with regulatory standards. Our team of experienced healthcare advertisers is dedicated to staying up-to-date with the latest compliance guidelines, enabling us to deliver effective campaigns that meet our clients’ needs and objectives.

Privacy Challenges in Retargeting

Retargeting is a valuable strategy in Google Ads campaigns, allowing healthcare practitioners to reach patients who have previously visited their website or interacted with their ads. However, it also raises some privacy concerns, particularly in the healthcare industry.

Many patients may feel uneasy with the idea of their browsing behaviour being tracked and targeted, especially when it comes to their health-related searches. This can make it challenging to use retargeting effectively in healthcare campaigns.

Fortunately, there are some alternative strategies that healthcare practices can use to reach and engage their target audience while respecting their privacy. One effective approach is to focus on creating high-quality content that meets the needs of potential patients. By providing valuable information and helpful resources, you can draw patients in without relying solely on retargeting.

Another strategy is to use contextual targeting, which involves displaying ads on websites that are relevant to your practice or the healthcare services you offer. This can help you reach a wider audience without relying on retargeting.

Ultimately, it’s essential to strike a balance between using retargeting effectively and respecting patients’ privacy concerns. By being transparent about your data policies and providing valuable content, you can create trust with your potential patients and drive successful outcomes in your healthcare Google Ads campaigns.

What Makes a Google Ads Campaign Successful?

So we’ve now discussed the challenges that can come about with a Google Ads campaign, especially in regards to the healthcare sector, but what makes a successful campaign?

  • Understanding the Audience: Make sure to know the comprehensive needs of your target audience inside and out, both medical and emotional, so you can build your ads around them.
  • Regulatory Compliance: Adhere to all the relevant guidelines set by Google and healthcare bodies such as AHPRA.
  • Data-Driven Optimisation: Use analytics to continuously monitor and refine your campaigns, focusing on the most effective strategies.
  • Quality Content: Make sure your ad copy is high-quality, informative, and engaging, building trust and clarity for potential patients.
  • Strategic Keyword Usage: Employ the right keywords to reach the correct audience by using effective SEO research.
  • Mobile Optimisation: Make the ads and landing pages on your website mobile-friendly to accommodate users on all devices.
  • Clear CTAs: It’s essential to incorporate clear and compelling calls-to-action that align with the user’s healthcare decision-making journey.
  • Budget Management: Set a realistic budget and adjust your spending based on ad performance to maximise your ROI.

VIS Health – The Experts in Digital Healthcare Marketing

Managing Google Ads campaigns in the healthcare sector presents unique challenges, but at VIS Health we have the knowledge and strategies to overcome them. By carefully navigating restricted and mandatory phrasing, adhering to regulatory guidelines, and crafting effective ad copy, we create compliant campaigns that deliver optimal results for our clients. Our tailored approaches ensure we maximise the impact of our campaigns within the constraints set by Google Ads, achieving success and revolutionising advertising in Australia’s healthcare sector. Join us on this journey by calling us at 1300 777 847 or contacting us through our website, as we continue to tackle these challenges head-on and pave the way for future campaign success.