24/7 AI RECEPTIONIST FOR HEALTHCARE

Your Healthcare Receptionist. Available 24/7.
So No Patient Enquiry
Goes Unanswered.

Help your practice stay connected with patients 24/7 without increasing your team’s workload. Your AI Receptionist can answer calls, capture enquiries and support patients whenever they get in touch, helping create a consistent patient experience.

Never Let a Busy Reception Desk Cost You a New Patient

Your reception team handles countless tasks throughout the day, from welcoming patients and managing appointments to answering incoming calls. During busy periods or after hours, it’s easy for enquiries to go unanswered.

A 24/7 AI Receptionist gives your practice a professional first point of contact, helping patients get the answers they need at any time of the day or night, even on weekends.

The benefits for your practice

Discover How a 24/7 AI Receptionist Supports Your Practice

See how your AI Receptionist helps your practice stay connected with patients around the clock.

Built to Support Your Busy Reception Team

Every healthcare practice has its own way of working. That’s why your AI Receptionist can be tailored to support a variety of day-to-day tasks, from answering common questions to managing appointment bookings and capturing patient enquiries.

Answer Calls 24/7

Responds to patient calls around the clock, helping your practice stay available even when your reception team isn’t.

Book Appointments

Makes it easier for patients to book appointments while helping reduce administrative tasks for your team.

Capture Every Enquiry

Collect patient details and record every enquiry, making follow-up easier and ensuring no opportunity is overlooked.

Handle Multiple Calls Simultaneously

Manage high call volumes at the same time, helping reduce missed opportunities during busy periods.

Transfer Calls Seamlessly

Re-route calls to the right team member when needed, with flawless handover once someone becomes available.

Automate Outbound Calls

Automatically contact patient lists for appointment reminders, recalls or follow-up campaigns, helping save your team valuable time.

Support Multiple Locations

Manage enquiries across single or multiple clinic locations from one AI Receptionist setup.

Sync with Your CRM

Integrate with your CRM to keep patient information organised and accessible.

Why Healthcare Practices Choose VIS Healthcare Marketing?

AI may be changing the way healthcare practices communicate with patients, but delivering a great patient experience never goes out of style.

For more than 17 years, we’ve helped Australian healthcare practices embrace new technology, strengthen their marketing and grow with confidence. Our 24/7 AI Receptionist has been developed with the needs of healthcare practices in mind, combining intelligent automation with professional patient communication.

Hear Your 24/7 AI Receptionist in Action

Curious how an AI Receptionist sounds? Listen to a real conversation and hear how naturally it answers questions, books appointments and supports patients. You might be surprised by just how conversational it feels.

Set Up Your AI Receptionist in 3 Simple Steps

Personalise Your AI Receptionist

Tailor your AI Receptionist with information about your practice, services, appointment process and preferred patient communication, so every conversation reflects your clinic.

Configure Call Handling Preferences

Choose how calls are managed during business hours, after hours and when calls are missed. Set up call forwarding, select AI, human or hybrid call handling, and use listen in and call takeover features when needed. 

Go Live

Your AI Receptionist is ready to answer calls, book appointments, capture enquiries and support your patients 24 hours a day.

The 24/7 Support Your Practice Needs. The Experience Every Patient Deserves.

Whether patients call during business hours or after hours, your AI Receptionist helps your practice provide timely responses while reducing pressure on your reception team and supporting a better patient experience.

YOUR AI RECEPTIONIST

Available 24/7

Frequently Asked Questions

How do you improve AI search visibility?

Our approach combines traditional SEO with Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) to help your practice become more visible across AI-powered search.

This includes an AI Visibility Audit & Baseline Report, improving your website structure and content, implementing schema markup to help AI platforms understand your pages, building trusted online citations and authority signals, optimising FAQs and service pages and continually monitoring performance as AI search evolves.

Which AI search platforms do you optimise for?

Our strategies are designed to improve your visibility across leading AI-powered search platforms, including:

  • ChatGPT
  • Google AI Overviews
  • Gemini
  • Claude
  • Perplexity AI
  • Microsoft Copilot
  • DeepSeek

As AI search continues to evolve, we’ll adapt your strategy to ensure your practice remains visible across emerging platforms.

How long does it take to see results?

AI Search Visibility is a long-term strategy, much like traditional SEO. While some improvements may be seen within the first few months, meaningful results build over time as your website, content and online authority continue to strengthen.

We’ll monitor your progress through regular reporting and strategy calls, making ongoing improvements as search platforms evolve.

Is AI Search Visibility AHPRA compliant?

All marketing strategies are developed with AHPRA advertising requirements in mind. Our goal is to improve your online visibility while supporting compliant marketing practices for Australian medical clinics.

Our approach combines traditional SEO with Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) to help your practice become more visible across AI-powered search.

This includes an AI Visibility Audit & Baseline Report, improving your website structure and content, implementing schema markup to help AI platforms understand your pages, building trusted online citations and authority signals, optimising FAQs and service pages and continually monitoring performance as AI search evolves.

 

While they’re closely related, each has a different role.

  • SEO (Search Engine Optimisation) helps your website rank in traditional search engines like Google.
  • AEO (Answer Engine Optimisation) focuses on creating content that directly answers the questions people ask AI-powered search tools.
  • GEO (Generative Engine Optimisation) helps AI platforms understand, trust and reference your practice when generating responses.

Our AI Search Visibility service brings all three together, helping your practice stay visible as the way people search continues to evolve.

AI Search Visibility is a long-term strategy, much like traditional SEO. While some improvements may be seen within the first few months, meaningful results build over time as your website, content and online authority continue to strengthen.

We’ll monitor your progress through regular reporting and strategy calls, making ongoing improvements as search platforms evolve.

Yes. AI Search Visibility is designed to complement, not replace, traditional SEO.
Strong SEO provides the foundation for your online presence, while AEO and GEO help ensure your content is understood and referenced by AI-powered search tools.

Together, they give your practice the best opportunity to be found wherever prospective patients are searching.

Not at all. The AI Receptionist is designed to sound natural, friendly and professional, creating a seamless experience for prospective patients.

It can answer common questions, help book appointments and direct enquiries to the right team, even outside business hours.

Want to hear it for yourself? You can listen to the AI Receptionist in action.

Our strategies are designed to improve your visibility across leading AI-powered search platforms, including:

  • ChatGPT
  • Google AI Overviews
  • Gemini
  • Claude
  • Perplexity AI
  • Microsoft Copilot
  • DeepSeek

As AI search continues to evolve, we’ll adapt your strategy to ensure your practice remains visible across emerging platforms.

All marketing strategies are developed with AHPRA advertising requirements in mind. Our goal is to improve your online visibility while supporting compliant marketing practices for Australian medical clinics.

All marketing strategies are developed with AHPRA advertising requirements in mind. Our goal is to improve your online visibility while supporting compliant marketing practices for Australian medical clinics.

Protecting your practice data is a priority. We use secure systems and follow best-practice processes when managing your website, marketing information and campaign data, so you can feel confident your information is handled responsibly.

What's the difference between SEO, AEO and GEO?

While they’re closely related, each has a different role.

  • SEO (Search Engine Optimisation) helps your website rank in traditional search engines like Google.
  • AEO (Answer Engine Optimisation) focuses on creating content that directly answers the questions people ask AI-powered search tools.
  • GEO (Generative Engine Optimisation) helps AI platforms understand, trust and reference your practice when generating responses.

Our AI Search Visibility service brings all three together, helping your practice stay visible as the way people search continues to evolve.

Do I still need SEO if I invest in AI Search Visibility?

Yes. AI Search Visibility is designed to complement, not replace, traditional SEO.
Strong SEO provides the foundation for your online presence, while AEO and GEO help ensure your content is understood and referenced by AI-powered search tools.

Together, they give your practice the best opportunity to be found wherever prospective patients are searching.

Will the 24/7 AI Receptionist sound robotic?

Not at all. The AI Receptionist is designed to sound natural, friendly and professional, creating a seamless experience for prospective patients.

It can answer common questions, help book appointments and direct enquiries to the right team, even outside business hours.

Want to hear it for yourself? You can listen to the AI Receptionist in action.

How is my practice data protected?

Protecting your practice data is a priority. We use secure systems and follow best-practice processes when managing your website, marketing information and campaign data, so you can feel confident your information is handled responsibly.

Our approach combines traditional SEO with Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) to help your practice become more visible across AI-powered search.

This includes an AI Visibility Audit & Baseline Report, improving your website structure and content, implementing schema markup to help AI platforms understand your pages, building trusted online citations and authority signals, optimising FAQs and service pages and continually monitoring performance as AI search evolves.

 

While they’re closely related, each has a different role.

  • SEO (Search Engine Optimisation) helps your website rank in traditional search engines like Google.
  • AEO (Answer Engine Optimisation) focuses on creating content that directly answers the questions people ask AI-powered search tools.
  • GEO (Generative Engine Optimisation) helps AI platforms understand, trust and reference your practice when generating responses.

Our AI Search Visibility service brings all three together, helping your practice stay visible as the way people search continues to evolve.

AI Search Visibility is a long-term strategy, much like traditional SEO. While some improvements may be seen within the first few months, meaningful results build over time as your website, content and online authority continue to strengthen.

We’ll monitor your progress through regular reporting and strategy calls, making ongoing improvements as search platforms evolve.

Yes. AI Search Visibility is designed to complement, not replace, traditional SEO.
Strong SEO provides the foundation for your online presence, while AEO and GEO help ensure your content is understood and referenced by AI-powered search tools.

Together, they give your practice the best opportunity to be found wherever prospective patients are searching.

Not at all. The AI Receptionist is designed to sound natural, friendly and professional, creating a seamless experience for prospective patients.

It can answer common questions, help book appointments and direct enquiries to the right team, even outside business hours.

Want to hear it for yourself? You can listen to the AI Receptionist in action.

Our strategies are designed to improve your visibility across leading AI-powered search platforms, including:

  • ChatGPT
  • Google AI Overviews
  • Gemini
  • Claude
  • Perplexity AI
  • Microsoft Copilot
  • DeepSeek

As AI search continues to evolve, we’ll adapt your strategy to ensure your practice remains visible across emerging platforms.

All marketing strategies are developed with AHPRA advertising requirements in mind. Our goal is to improve your online visibility while supporting compliant marketing practices for Australian medical clinics.

All marketing strategies are developed with AHPRA advertising requirements in mind. Our goal is to improve your online visibility while supporting compliant marketing practices for Australian medical clinics.

Protecting your practice data is a priority. We use secure systems and follow best-practice processes when managing your website, marketing information and campaign data, so you can feel confident your information is handled responsibly.